The Think Tank Group Information

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The Think Tank Group - Market Leading Solutions for Todays Busy Landlords

About Us The Think Tank Group are a provider of Market Leading Solutions for Todays Busy Landlords. We're completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
The Think Tank Group
67 Cross Green Lane
Halton
Leeds
LS1 7SA
Telephone : 0870 360 9600

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payments.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling Delivery prices can change depending on what you are ordering. Some items are small and therefore a small charge can be made. On some of thebigger items or big orders, a large charge may need to be charge, for delivery, or possibly for actually building of the furniture for you.

Delivery Schedule We aim to deliver to your timescales, if you have a specific date in mind for delivery, please let us know as quickly as possible so that we may accomodate you.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added (where applicable)

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We will attempt to do everything in our power to ensure the delivery will reach you on time.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0870 360 9601, our address is :

67 Cross Green Lane
Halton
Leeds
LS15 7SA

Privacy Policy The Think Tank Group do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Please contact us on 0870 360 9600 should you need to return any product.

Any returns need to be notified in writing within 30 days of invoice date. Any items missing or damaged, also need to be notified in writing within 30 days of invoice date.

If the reason for the return is simply because you do not like what you have ordered, then please note that there is a 30% restocking fee. Unfortunately Delivery and installation costs can not be returned for any reason. If you wish a seperate breakdown of our installation cost then please call.

SHORT TERM LETS

Are there any additional charges?
There is a standard charge of £40 which covers the end of stay cleaning and laundry costs.

Please note that once booked, due to the nature of not being able to replace the booking, there are no refunds, so please be absolutely sure before booking.

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